FAQ

Meal Prep FAQ

How do I get started?

Click the “build a package” tab and select the size you prefer. Continue by selecting your options and shipping option. 

 

Do I get a discount if I refer a friend?

YES! Thank you so much for spreading the word about our service! Please click on the  “referral program” tab to spread the word and get immediate discount sent to your email. 


Where are the menus?

We publish new menus every Sunday on our Build a Package Page.  Check the website every week for new dishes and old favorites!

How do I know which meal plan is best for me? 

 With so many options, selecting the right meals for your dietary goals or restrictions can be tough. Just give us a call. We’ll walk you through the options and find the perfect meal plan to suit your taste and dietary needs. Call (631) 800-8199

How do I heat my meals?

Our containers are microwave safe. Remove the lid and place it loosely over the container. (To allow heat to escape and prevent the food from drying out, the container should be covered, but not “sealed.”) Because microwaves vary, we recommend heating in 30-second increments and checking the temperature. Most meals heat within 45 seconds to 1 minute. Before heating, be sure to remove any separate containers with cold items, such as sour cream, yogurt, fruit, or lettuce.
 

What is the refrigerated shelf life of meals?

All of our meals are labeled with an expiration date. Properly stored/refrigerated meals last 4 to 5 days. Remember: we do not use any preservatives in our meals!

 

Do you freeze meals before delivery? 


No way! All of our meals are prepared fresh and never frozen. We also do not recommend freezing meals because it can diminish the flavor and quality of ingredients.

 

 

Delivery

What areas are in your delivery zone?

We deliver to all of Long Island, and NYC every Sunday and Thursday. If you have questions, please call 631-800-8199

Can I pick up meals at X-Factor Meals?


Yes, X-Factor currently has 8 pick-up locations located in Suffolk County. 

 

 




Any other question email us at xfactormeals@gmail.com